Niche Tools for IT Professionals that maximize your investment, eliminate unnecessary operational overhead and increase efficiency!
A revolutionary performance scoring system for technicians, made up of a wide range of scoring metrics.
Effortlessly populate a company’s PSA contacts with your clients’ Active Directory.
Tools to get your techs committed to updating missing, incomplete and incorrect Client Configurations.
NilearOS provides Automation Tools, Performance Metrics and Document Management to supercharge operations through executing employee best practices.
Learn how NilearOS can work even harder for you by utilizing user feedback and comments and interacting with other NilearOS subscribers to share best practices.
Plans start as low as $99 a month Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS!
At Nilear, we develop and distribute proven, effective and affordable PSA and RMM software that increases productivity for MSP professionals. By using our products, IT professionals have saved time, money and effort, successfully improving their bottom line.
NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Learn More
Harleysville, PA, November, 2012––Nilear announced today it has won the IT Nation Partner's Choice Award in the category of Outstanding Software Solution at the 8th annual IT Nation Partner Summit, November 8-10 at the Hilton Orlando Bonnet Creek. IT Nation attendees voted for their top choice in each category during the event in Orlando.
Harleysville, PA - April 22, 2013--The Nilear team is proud to announce the new Score my Team module, Ticket Timesheet Analysis, which is now live.
Ticket Timesheet Analysis increases time charged against tickets as well as improves time entry accuracy, leading to fewer invoice disputes. This differs slightly from Timesheet Analysis, which focuses on billable and project time entries. Ticket Timesheet Analysis calculates employees scores based on minutes charged against tickets and then removes points when time entry mistakes are found. Scoring for this module is similar to Timesheet Analysis in that points are removed for not setting the correct Work Type on a time entry, providing no notes for a billable time entry or having the time entry notes modified by the company's time approver.
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Nilear support is available Monday through Friday from 8:30am to 5:00pm EST.
Address: Nilear, LLC 314 Ruth Road Harleysville, PA 19438 Please visit our forum/community board to review best practices advice as well as troubleshooting ideas from other Nilear OS customers.
Ticket Timesheet Analysis
Real Time Ticketing
Score My Team Bonus Program - Best Practices (3 months)
Score My Team Bonus Program - Best Practices (12 months)
Score My Team Summer Days Bonus Program_2013
Nilear - Bonus Program - Our Implementation
ConnectActive ScheduleSync MyTickets Mobile Nilear Live Client Mapper Real-Time Ticketing Timesheet Analysis Peer Review Configuration Review Configuration Analysis Configuration Checklist Ticket Timesheet Analysis
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