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NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Plans start as low as $99 a month. Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS.

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About Nilear

Nilear, LLC is a division of Christo Consulting, an MSP based in the Greater Philadelphia Area. Chris Schalleur founded Christo Consulting in 1999 with the goal of providing the type of professional IT support larger companies enjoy to small businesses in the Philadelphia region. Chris Connolly joined Christo Consulting in 2000 and became a partner in 2006.

In 2009, Christo Consulting went through two acquisitions which doubled both the number of clients and employees, as well as resulted in the visibility of the lack of work flow procedures in place. After a review of the problems that were occurring with tickets and invoicing, Chris and Chris mapped out what changes needed to be made and what the Christo Engineers needed to do. The solution was what would evolve into NilearOS, an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

ConnectActive
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Overview

Overview

ConnectActive is a PSA-Active Directory Sync tool that populates company ConnectWise or Autotask contacts by interrogating each company's Active Directory allowing for a seamless update of your contacts with your clients Active Directory users. ConnectActive will also automatically deactivate PSA contacts for all accounts disabled or missing in Active Directory.  This process can be scheduled daily to ensure your PSA database has an accurate listing of all your client companies' contacts.  This is a great tool for onboarding clients as well as maintaining accurate records for existing clients.  ConnectActive can also be configured to update Agreement Additions for ConnectWise users, ensuring you are properly charging contracts based on the active user count.

Features and benefits

  • Exchange Global Address List Integration
  • Synchronize Title, Email and Telephone Numbers
  • Affiliate contacts under an Active Directory Organizational Unit with a ConnectWise Site Address
  • Restrict Sync to specific Organizational Units
  • Automatically update ConnectWise Company Agreements based on active Directory Accounts
  • Accounts unused for over thirty days are flagged with an unused icon
  • Accounts with Mail AutoForwarding enabled are flagged with a Mail AutoForwarding icon
  • Mousing over an Active Directory account will show more information, including email aliases, last login date and last password change date

Pricing & Plans

Plans as low as $99 a month

 

Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS!
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Support Forum

Check Out Our Online Support Community and Forum

Learn how NilearOS can work even harder for you by utilizing user feedback and comments and interacting with other NilearOS subscribers to share best practices.
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Help Center

Nilear support is available Monday through Friday from 8:30am to 5:00pm EST.

support@nilear.com or
215-256-4794
215-256-7905
1-888-932-2676
8:30AM - 5:00PM EST


Address:
Nilear, LLC
314 Ruth Road
Harleysville, Pennsylvania 19438

Please visit our forum/community board to review best practices advice as well as troubleshooting ideas from other Nilear OS customers.