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NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Plans start as low as $99 a month. Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS.

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About Nilear

Nilear, LLC is a division of Christo Consulting, an MSP based in the Greater Philadelphia Area. Chris Schalleur founded Christo Consulting in 1999 with the goal of providing the type of professional IT support larger companies enjoy to small businesses in the Philadelphia region. Chris Connolly joined Christo Consulting in 2000 and became a partner in 2006.

In 2009, Christo Consulting went through two acquisitions which doubled both the number of clients and employees, as well as resulted in the visibility of the lack of work flow procedures in place. After a review of the problems that were occurring with tickets and invoicing, Chris and Chris mapped out what changes needed to be made and what the Christo Engineers needed to do. The solution was what would evolve into NilearOS, an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

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MSP (Managed Service Provider) companies face a number of operational challenges within their day-to-day working process. Foremost among these challenges is coordinating their working strategies while the majority of their workforce is mobile and working at off-site client offices. They require tools that will bring their entire team together and ensure that each member of staff has a comprehensive understanding on their roles and responsibilities throughout the working day. The ScheduleSync product from Nilear, LLC is the ideal tool to resolve this important business challenge for MSP firms.

By coordinating their schedules effectively, MSP (Managed Service Provider) technicians can help improve the speed and efficiency of their company’s scheduling systems. Meetings with clients can be set according to the technician’s schedule and fewer meetings have to be rearranged as a result of scheduling conflicts. However, challenges are presentedto technicians to outline their schedule throughout the working day, while also completing their tickets and responding to client calls. Therefore, many companies are choosing automated scheduling systems that capitalize on the latest technology to minimize technician workload, while ensuring complete scheduling synchronization between management and their mobile work teams. One of the leading products in this sector is ScheduleSync from Nilear, LLC.

For MSP (Managed Service Provider) companies, the need for technicians to have full support when responding to customer tickets is critical. Levels of support can include scheduling solutions, performance management tools and ticket management products. There are few IT automation tools that can offer this full assortment of responses to the challenges faced by the modern MSP employee. However, the core products offered through the NilearOS suite are one of the leading options in the marketplace.

Pricing & Plans

Plans as low as $99 a month

 

Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS!
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Help Center

Nilear support is available Monday through Friday from 8:30am to 5:00pm EST.

support@nilear.com or
215-256-4794
215-256-7905
1-888-932-2676
8:30AM - 5:00PM EST


Address:
Nilear, LLC
314 Ruth Road
Harleysville, Pennsylvania 19438