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NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Plans start as low as $99 a month. Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS.

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About Nilear

Nilear, LLC is a division of Christo Consulting, an MSP based in the Greater Philadelphia Area. Chris Schalleur founded Christo Consulting in 1999 with the goal of providing the type of professional IT support larger companies enjoy to small businesses in the Philadelphia region. Chris Connolly joined Christo Consulting in 2000 and became a partner in 2006.

In 2009, Christo Consulting went through two acquisitions which doubled both the number of clients and employees, as well as resulted in the visibility of the lack of work flow procedures in place. After a review of the problems that were occurring with tickets and invoicing, Chris and Chris mapped out what changes needed to be made and what the Christo Engineers needed to do. The solution was what would evolve into NilearOS, an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

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Leading Harleysville, PA MSP (Managed Service Provider) software specialists, Nilear LLC, is now helping MSPs optimize the performance of their technicians through their latest dynamic software solution – Configuration Review. Configuration Review assures the careful management of configurations for MSP clients. It’s a tool designed to be integrated into the Score My Team module of the NilearOS suite, which serves as a decision-making tool for management staff and highlights which technicians are meeting the requirements of the company.

For MSPs, providing incentives and maintaining technician performance is a critical element of day-to-day operations. It’s imperative that technicians understand their role in maintaining client systems and ensuring tickets are resolved with a high level of professionalism and precision. It’s because of this that many leading MSP firms are now integrating workflow analysis and management tools such as Configuration Review.

Trusted MSP (Managed Service Provider) software specialists, Nilear LLC has recently announced that the introduction of their new ConnectActive tool to their MSP marketplace. The tool, which is now available within the NilearOS suite, has been designed to ensure companies maintain an updated contact list by automating the update process through synchronization with Active Directory data in ConnectWise.

Each year, MSP firms spend thousands of dollars on payroll and equipment expenditures to complete manual data entry work within their offices. Processes such as updating client contact information can often take crucial man hours away from employees whose skills are needed elsewhere within the organization. And so now, the specialists at Nilear LLC have created a tool that helps companies allocate their resources more effectively.

Harleysville, PA-based experts for MSP automation tools, Nilear, LLC is now helping clients populate their ConnectWise system with the latest contact information through the addition of their ConnectActive solution. ConnectActive is designed to interrogate a company’s Active Directory in ConnectWise, allowing companies to update their in-house information based on their clients’ Active Directory user details. It’s tool designed to cut down on administration tasks and provide the best available information to companies when analyzing contracts and reviewing their business processes.

Pricing & Plans

Plans as low as $99 a month

 

Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS!
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Help Center

Nilear support is available Monday through Friday from 8:30am to 5:00pm EST.

support@nilear.com or
215-256-4794
215-256-7905
1-888-932-2676
8:30AM - 5:00PM EST


Address:
Nilear, LLC
314 Ruth Road
Harleysville, Pennsylvania 19438