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NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Plans start as low as $99 a month. Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS.

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About Nilear

Nilear, LLC is a division of Christo Consulting, an MSP based in the Greater Philadelphia Area. Chris Schalleur founded Christo Consulting in 1999 with the goal of providing the type of professional IT support larger companies enjoy to small businesses in the Philadelphia region. Chris Connolly joined Christo Consulting in 2000 and became a partner in 2006.

In 2009, Christo Consulting went through two acquisitions which doubled both the number of clients and employees, as well as resulted in the visibility of the lack of work flow procedures in place. After a review of the problems that were occurring with tickets and invoicing, Chris and Chris mapped out what changes needed to be made and what the Christo Engineers needed to do. The solution was what would evolve into NilearOS, an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

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Nilear OS for ConnectWise and Autotask
NilearOS provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.


Why did Nilear develop an Operations Suite, because operations are your biggest cost. You implemented your PSA to reduce operational costs, but are you using it to its fullest? Utilizing the NilearOS tools encourages your team to go from just using your PSA platform to actually living it. Nilear is a member of the ConnectWise Integration Partners Network of over 60 integrations as well as an Autotak Integrations Partner, included in thier ever growing list of 30+ partners. As an Integration Partner with these PSA platforms, Nilear allows you to improve services and reduce labor costs for your MSP business, as well as making ConnectWise more relevant to your organization.


NilearOS is designed as a suite of tools to supercharge operations through execution of employee best practices. Nilear tools such as Score My Team become a behavior modification system, increasing your technicians' real-time ticket entry, invoice accuracy, billable hours and documentation. NilearOS provides niche tools for IT Professionals that maximize your investment, eliminate unnecessary operational overhead and increase efficiency!

 

About ConnectWise
ConnectWise is the leading business management solution designed exclusively for technology organizations, such as software companies, hardware/software resellers, IT solution providers, MSPs and System Integrators. Created by technology business professionals, ConnectWise provides industry-leading software for support and ticketing, CRM, project management, invoicing, time tracking, procurement, and sales quotes and proposals.


ConnectWise Partners are able to:

  • Dispatch and create service tickets for all client issues
  • Capture and invoice all billable time
  • Better identify and pursue the best leads
  • Successfully convert opportunities into winning deals
  • Effectively manage and deliver promised services

But ConnectWise is more than just software. We offer our partners education, consulting, community engagement, and more, all as part of our commitment to helping our partners reach success. ConnectWise Partners also gain exclusive access to:

  • Quarterly user groups where people collaborate and share best business practices
  • A robust online university for year-round product and business training
  • Business-process consulting to help implement best practices
  • Thriving online forums for 70,000 professional to share ideas
  • A growing library of templates, plans and tools provided by the entire ConnectWise Community

Today, more than 70,000 professionals, in 5,500+ companies, rely on ConnectWise to provide a 360-degree view of their technology focused organization. For technology businesses that want to choose Greatness, choose ConnectWise.
To see how first-hand how ConnectWise can improve your business, please tour our interactive demo.

About Autoask®

Autotask provides front and back office business management software to automate the core workflows of IT service provders. The Company's solutions help customers manage service ticketing, accurately capture and track billable hours, meet service level agreements, track expenses and eployee utilization, and aggregate customer and employee data to empower business decisions.

Autotask's solution is comprised of a platform with built-in workflow functionalitites that include service desk, CRM, dispatch, billing, project management and contracts management, as wll as a client portal that allows customers to engage directly with their clients and remediate IT support tickets.

The Company also offers an API that allows partners to integrate Autotask with industry tools, mobile functionality and business intelligence dashboards. For further information, please visit www.autotask.com.

NilearOS provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

Why did Nilear develop an Operations Suite, because operations are your biggest cost. You implemented your PSA to reduce operational costs, but are you using it to its fullest? Utilizing the NilearOS tools encourages your team to go from just using your PSA platform to actually living it.  Nilear is a member of the ConnectWise Integration Partners Network of over 60 integrations as well as an Autotask Integration Partner and included in the their ever growing list of 30+ partners.  As an Integration partner with these PSA platforms, Nilear allows you to improve services and reduce labor costs for your MSP business, as well as making your PSA more relevant to your organization.

 

Pricing & Plans

Plans as low as $99 a month

 

Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS!
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Help Center

Nilear support is available Monday through Friday from 8:30am to 5:00pm EST.

support@nilear.com or
215-256-4794
215-256-7905
1-888-932-2676
8:30AM - 5:00PM EST


Address:
Nilear, LLC
314 Ruth Road
Harleysville, Pennsylvania 19438

Please visit our forum/community board to review best practices advice as well as troubleshooting ideas from other Nilear OS customers.