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NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise. The product suite includes ConnectActive, ClientMapper as well as Score My Team, My Tickets Mobile, Schedule Sync, Configuration Station and Nilear Live. Plans start as low as $149 a month. Eliminate unnecessary operational overhead and begin maximizing your investment and increasing efficiency with NilearOS.

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About Nilear

Nilear, LLC is a division of Christo, an MSP based in the Greater Philadelphia Area. Chris Schalleur founded Christo Consulting in 1999 with the goal of providing the type of professional IT support larger companies enjoy to small businesses in the Philadelphia region. Chris Connolly joined Christo Consulting in 2000 and became a partner in 2006.

In 2009, Christo Consulting went through two acquisitions which doubled both the number of clients and employees, as well as resulted in the visibility of the lack of work flow procedures in place. After a review of the problems that were occurring with tickets and invoicing, Chris and Chris mapped out what changes needed to be made and what the Christo Engineers needed to do. The solution was what would evolve into NilearOS, an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask.

Nilear, LLC, Helping MSP Companies Synchronize Connectwise Dispatch Portal with Staff Schedule through ScheduleSync Tool
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Nilear, LLC, Helping MSP Companies Synchronize Connectwise Dispatch Portal with Staff Schedule through ScheduleSync Tool

 

Harleysville, PA-based leader for MSP-service optimization, Nilear, LLC is offering clients a comprehensive mobile technician management tool. The company’s ScheduleSync solution works to synchronize a company’s ConnectWise Dispatch Portal with staff time entries, ensuring completely accurate scheduling that helps both highlight available resources and improve invoicing accuracy.

For growing MSP companies across the United States, managing the locations and schedules of on-the-road resources can be a persistent challenge. However, it’s important for such companies to ensure that their technicians are keeping time effectively, in order to both optimize service times and achieve pinpoint accuracy within invoicing. Only through the latest automation technology can this level of organization be achieved within a hectic MSP operations environment, and many leading firms are turning to ScheduleSync from Nilear, LLC.

 

ScheduleSync works to ensure dispatch portal accuracy by synchronizing scheduled resources in Connectwise with the resource’s time entries. Aside from reducing the need for technicians to manually input their schedule work times themselves, it also allows users to add travel time to the schedule. This ensures that all members of staff know when the resource will be unavailable while predicting how long it will take resources to travel from one client location to another, enabling them to enhance client service significantly over time.

To learn more on the ScheduleSync tool from Nilear LLC, please contact their company offices directly or visit their business website at www.nilearos.com.